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Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery for items that are unused, unworn, unwashed, and in their original packaging with all tags attached.
Are there any items that cannot be returned?
For hygiene and safety reasons, items that show signs of wear, damage, washing, pet hair, odors, or alterations cannot be returned. Gift cards and final sale items are also non-refundable.
Products marked as final sale will be illegible to be returned.
Can I Return a Bundle?
Bundles may only be returned for a full refund when all items included in the bundle are returned together.
If one or more items are not returned, the full retail price of each missing item will be deducted from your refund, and the remaining balance will be refunded accordingly.
Can I Return a Bundle?
Bundles may only be returned for a full refund when all items included in the bundle are returned together.
If one or more items are not returned, the full retail price of each missing item will be deducted from your refund, and the remaining balance will be refunded accordingly.
How do I start a return?
To initiate a return, please contact our customer care team with your order number. Once approved, we will provide return instructions.
Do I have to pay for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
When will I receive my refund?
Once your return has been received and inspected, refunds are typically issued to the original payment method within 7–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.
What if my item arrives damaged or incorrect?
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the item and packaging. We will make it right as quickly as possible.
Can I exchange an item for a different size?
If you need a different size, we recommend initiating a return for the original item and placing a new order for the desired size. This ensures the fastest service and product availability.